Terms & Conditions
Find out more about our policies and other regulations to gain information about how our services operate.
Account Registration & Shipper Signup
TRAX has a standard account opening procedure for account activation. To register for the account opening, visit trax.pk/cod and fill out all the requirements. Once the process has been done, our representatives will call you for further proceedings.
Delivery Charges on Shipments
Shipments booked before 03:00 PM on TRAX portal will be picked, packed & dispatched (handed over to the last mile) the same day. Shipments booked after 3:00 PM will be picked on the next working day.
Payments & Invoices
Payments for every delivered shipment will be reimbursed to the customer within 24 hours of delivery. Payments will be made through IBFT only (Online Transfer). Please note that all the charges of each shipment will be deducted from payment.
Shippers will be solely responsible for the packaging of their shipments which should be tacked/sealed with TRAX labels pasted on it. TRAX offers the following packaging material; Small 13*9.5 in, Medium 18*12 in, Large 20*14 in. Packaging Material can only be requested after your account opening & first request of flyers delivery will be done on cash only. (future requests can be adjusted in account). Shippers can use their own branded/non branded flyers which should be fully sealed, avoiding transparent packaging. Flyers from any other vendor, (courier company) would not be accepted & such shipments will be held in operations as soon as the shipment arrives at our facility.